bonanza Privacy Policy

This page describes what we collect when you use bonanza and how we keep that data protected. We at bonanza take your privacy seriously and handle your personal information according to applicable data protection laws in the jurisdictions where we operate.

When you create a bonanza account, deposit funds, or withdraw your balance, we collect information necessary to verify your identity, process your payments, and provide customer support. We use this data only for those purposes and do not share it with third parties except as required by law or to process your transactions through payment providers like DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet.

Our privacy practices are transparent and straightforward. Read this policy to understand exactly what we collect, how we use it, and what rights you have over your data.

What Data We Collect on bonanza

Account Registration Information

When you create a bonanza account, we collect your full name, email address, phone number, and date of birth. We use this information to verify your identity and to contact you about your account. Your email is used for password resets and important account notifications. Your phone number is used for two-factor authentication and SMS notifications if you enable them.

Identity Verification Documents

To unlock full withdrawal access on bonanza, we require KYC (Know Your Customer) verification. You upload a copy of a valid ID document—an Indonesian national ID card, passport, or driver's license. We store this document securely and use it only to verify your identity. We do not share your ID with third parties except as required by law. Once verification is complete, we retain your document for compliance purposes and to prevent fraud.

Payment Information

When you deposit or withdraw funds on bonanza, we collect information about your payment method. For e-wallet deposits via DANA, e-wallet, mobile banking, local payment, online payment, or e-wallet, we record your transaction ID and the amount. For bank transfers via mobile banking, local payment, online payment, or e-wallet, we record your account number, bank name, and transaction details. We use this information to process your transactions and to prevent fraud. We do not store your full banking credentials—payment processors handle that securely.

Account Activity and Transaction History

We at bonanza log every action you take on our platform—every deposit, withdrawal, bet, and game played. We store this data to provide you with a complete transaction history, to detect suspicious activity, and to comply with anti-money-laundering regulations. You can view your full transaction history in your bonanza Account Settings anytime. This log helps us investigate disputes and protect your account from unauthorized access.

Device and Connection Information

When you access bonanza, we collect information about your device—your device type, operating system, browser type, and IP address. We use this data to optimize our platform for different devices, to detect fraud, and to prevent unauthorized access. If you access bonanza from Jakarta, Surabaya, Bandung, Medan, Semarang, or Yogyakarta, we may log your approximate location based on your IP address for security purposes.

How We Use and Protect Your Data

Our Use of Your Data

We at bonanza use your data for five main purposes. First, we verify your identity and comply with KYC and anti-money-laundering regulations. Second, we process your deposits and withdrawals through our payment partners. Third, we provide customer support and respond to your inquiries. Fourth, we detect and prevent fraud, unauthorized access, and other security threats. Fifth, we improve our platform by analyzing how you use bonanza and what features matter most to you.

Data Security and Encryption

We protect your data using industry-standard encryption and secure servers. All communication between your device and bonanza is encrypted using SSL/TLS protocols. Your password is hashed and salted, so we never store your actual password. Your payment information is encrypted and stored separately from your account details. We conduct regular security audits and penetration testing to identify and fix vulnerabilities.

Third-Party Processors and Data Sharing

We share your data with third parties only when necessary to provide bonanza services. Our payment processors—DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet—receive your payment information to process transactions. Our hosting provider stores our servers and databases. Our customer support platform may store your support tickets. We do not sell your data to advertisers or marketing companies. We do not share your data with unrelated third parties.

Legal Obligations and Law Enforcement

We may disclose your data if required by law, court order, or government request. If Indonesian authorities or other legal bodies request your information as part of an investigation, we comply with valid legal processes. We notify you of such requests when legally permitted to do so. We do not voluntarily provide data to law enforcement without a legal basis.

Cookies and Tracking Technologies

We use cookies on bonanza to remember your login status, store your preferences, and analyze how you use our platform. Cookies are small files stored on your device that help us provide a better experience. You can disable cookies in your browser settings, but some bonanza features may not work properly without them. We also use analytics tools to track page views and user behaviour, which helps us improve our platform.

Your Rights Over Your Data

You have the right to access your data, correct inaccurate information, and request deletion of your account. To exercise these rights, contact our support team through the Help section in your bonanza account. We respond to data requests within a reasonable timeframe. You can also download a copy of your data, including your transaction history and account information. If you request account deletion, we retain your data only as long as required by law for compliance and fraud prevention purposes.

Data Retention and Deletion

We at bonanza retain your data for as long as your account is active and for a period after account closure as required by law. Transaction records are kept for at least five years for anti-money-laundering compliance. Your ID verification documents are retained for compliance purposes. If you close your bonanza account, we delete your personal data except where retention is required by law. You can request early deletion by contacting our support team, subject to legal requirements.

International Data Transfers

Our servers may sit outside your jurisdiction. When you use bonanza, your data may be transferred to and stored in countries other than Indonesia. We ensure that any international transfers comply with applicable data protection laws. We use standard contractual clauses and other legal mechanisms to protect your data during international transfers. By using bonanza, you consent to such transfers.

Policy Updates and Contact

We may update this privacy policy from time to time to reflect changes in our practices or applicable law. We notify you of material changes by email or by posting a notice on bonanza. Your continued use of bonanza after such changes constitutes your acceptance of the updated policy. If you have questions about our privacy practices or wish to exercise your data rights, contact our support team through the Help section in your bonanza account. We respond to privacy inquiries within a few business days.